FAQs

The following times are when the store features such as order confirmation calls and the store phone number will be operational:

Yes Cash on Delivery is available on all our products. However some products which have higher pricing may require some advanced payments if you opt for the cash on delivery. In such cases a bank payment would be more advisable.

Accounts for Hashmi Super store are stated below:

Prices quoted on the website are always correct, however despite this it may be possible that the prices of products may immediately fluctuate due to market forces such as the Forex rate or taxes. While this is rare, our highest priority is to ensure that you get the correct pricing as soon as we are updated about our price list. Hashmi super store reserves the right to make immediate changes to prices without any prior notice. In the case that the price fluctuates and your order has not been confirmed, the old price will become invalid. We would advise you to always confirm your bill on the confirmation call to avoid any kind of miscommunication.

Hashmi Super store is working to make the online payment procedure as smooth as possible for its customers. Generally, when you place an order with us, we will immediately call you for confirmation. When the order is confirmed and the payment method has been processed, the order will be dispatched. Delivery of the order may depend on factors such as order processing, payment option selected and the transit time by the courier service. Usually this whole process takes 3-4 business days.

We would like to hear more from you, it helps us to improve the customer journey experience. Other than this it also gives other customers genuine advice about the products allowing them to make more informed purchase decisions. To submit your reviews you can go on to the product you purchased and write your review there. We would advise you to be as truthful as possible, whether the experience is good or not.

Be specific and concise: While we appreciate you doing in to the detail of the matter, try not to deviate from the major point that you are trying to make. The ideal word length can range from as little as 50 to 500 words long.

Tell us the why you liked or disliked the product: While you are discussing the matter tell us what in the product made it good or bad and why this factor makes the difference for you. This would Be as honest as possible: We encourage our customers to tell us the real matter, we do not remove any critical reviews. On the other hand we would appreciate them as they would tell us what needs to be corrected. A dissatisfied customer is the greatest source of learning and at Hashmi Super Store we hope to keep our customers satisfied.

Hashmi Super Store is not just an online store, it is a platform to discuss opinions and ideas too. While we are delighted to hear from you, we however do have some criteria based on which we allow reviews to be posted. You will be limited to posting only one review per product, if you post more Hashmi super store has the right to remove the latter reviews.

We have the right to remove any reviews that include the following content:
Promotional content or advertisements, Repeated comments making the same point, Vulgar and hateful comments and remarks, reviews by publishers, manufacturers or the products themselves, phone numbers, addresses and emails other than any belonging to Hashmi Super Store, promotional of illegal or immoral content, Solicitations for votes, and comments on other reviews on the page.

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